Elements and Performance Criteria
- Apply disability awareness when dealing with client.
- Access to the situation to be assessed is identified and confirmed with client according to organisational policies and procedures.
- Environmental and service barriers that prevent full participation of people with disabilities are identified.
- Disabilities affected by access situation are determined.
- Impact of identified disabilities is clarified with client.
- Apply disability awareness when assessing environmental and service issues.
- Legislative requirements relating to disability access and specific to access situation being assessed are identified.
- Limitations that identified environmental and service barriers place on access for people with disabilities are assessed.
- Advice is sought where required to assist in identifying and analysing unknown elements relating to access situation or disabilities.
- Apply disability awareness when determining required actions.
- Options are identified for environmental and service modifications that provide access solutions for people with disabilities.
- Relationship between modifications and benefit to people with disabilities is analysed to determine most suitable option.
- Access solutions for people with disabilities are discussed with client, and modifications are suggested based on agreed solutions.
- Access solutions report is provided to client according to organisational and professional policies and procedures and business standards.